8220 - Activities of call centres | NIC-2025 Class Code
What class 8220 covers
The official inclusion and exclusion notes for this class, straight from the NIC-2025 publication.
What this class excludes
- market research and public opinion polling and statistical analysis thereof, see 7320
- activities of brokers and agents for electric power and natural gas, see 354
- intermediation service activities for specialised construction services, see 4340
- intermediation service activities for retail sale, see 4790
- intermediation service activities for transportation, see 5231, 5232
- intermediation service activities for postal and courier activities, see 5330
- intermediation service activities for accommodation, see 5540
- intermediation service activities for food and beverage services activities, see 5640
- intermediation service activities for telecommunications activities, see 6120
- financial and insurance intermediation service activities, see section L (e.g., 6622 activities of insurance agents and brokers)
- intermediation service activities for real estate activities, see 6821
- patent brokering (marketing) service activities, see 7491
- intermediation service activities for rental and leasing of tangible goods and non-financial intangible assets, see
- intermediation service activities for business support activities (except financial intermediation) n.e.c., see 8240
- intermediation service activities for courses and tutors, see 8561
- intermediation service activities for medical, dental and other health services, see 8691
- intermediation service activities for residential care activities, see 8791
- intermediation service activities for repair and maintenance of computers, personal and household goods, and motor vehicles and motorcycles, see 9540
- intermediation service activities for other personal services, see 9640
NIC codes in class 8220
These are the sub-class codes you actually register with. Open one for the activities it covers, examples and where it applies.
How class 8220 maps to NIC-2008
Use this concordance when a form asks for the NIC-2008 code instead.
Concordance published by MoSPI between the 4-digit industry classes of NIC-2008 and this version. Partial mappings mean the activity is split across more than one class.
Where class 8220 is used
NIC codes describe your business activity across these registrations. IncorpX provides assistance for each one.
GST registration classifies goods and services with HSN and SAC codes rather than NIC codes. Your NIC activity description helps keep the business activity consistent across applications.
Get assistance with GST RegistrationUdyam registration asks for the NIC code of every activity you carry out. You can select multiple NIC codes at 2-digit, 4-digit and 5-digit levels.
Get assistance with MSME (Udyam) RegistrationDPIIT startup recognition records your industry and sector based on the national industrial classification, so the right NIC code keeps your profile accurate.
Get assistance with Startup India (DPIIT)The SPICe+ incorporation form records the main division of industrial activity of the proposed company, which is derived from the NIC classification.
Get assistance with Private Limited CompanyThe FiLLiP incorporation form for LLPs also captures the business activity classification based on NIC codes.
Get assistance with LLP RegistrationOPC incorporation follows the same SPICe+ process, so the NIC-based activity classification applies here as well.
Get assistance with One Person Company (OPC)Trademarks use the NICE classification (Classes 1 to 45), not NIC codes. Your NIC activity helps identify which trademark classes fit your goods or services.
Get assistance with Trademark RegistrationThis directory reproduces the National Industrial Classification for reference. Titles, notes and codes are sourced from the MoSPI publications; the official gazette remains the authoritative source. IncorpX provides assistance for registrations that use these codes and does not issue the classification itself.
Frequently asked questions
What is NIC class 8220?
Class 8220 (Activities of call centres) is a 4-digit activity class in NIC-2025, under Group 822. It is the level most government forms ask for, and it contains 1 sub-class NIC code.
Which NIC code should I use from class 8220?
Pick the sub-class below that most closely matches your main activity. Registrations such as Udyam accept several NIC codes, so add one for each activity you carry out and mark the primary one. IncorpX provides assistance for choosing correctly.
Does class 8220 exclude any activities?
Yes. Some related activities are classified elsewhere. Read the "What this class excludes" notes on this page and follow the referenced code where your activity is listed there instead.
Is class 8220 the right fit for your business?
Tell us what you do and an IncorpX advisor will confirm the correct NIC code and provide assistance for the registrations that use it, from Udyam to company incorporation. Free, with no obligation.
