Privacy Policy

Last Updated: June 10, 2026

Your Privacy is Our Priority. We Handle Your Data with Care and Transparency.

This Privacy Policy explains how IncorpX, a brand operated by Synerdyn Private Limited (CIN: U69100TN2025PTC177365) ("IncorpX," "we," "our," or "us"), collects, uses, shares, stores, and protects your personal and business information when you visit our website (www.incorpx.io), contact us, or use our services. It also explains your rights under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (the "DPDP Act").

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

1. Who We Are

IncorpX is a private business consultancy that provides information, guidance, advisory, documentation support, and process facilitation assistance to entrepreneurs and businesses in India. For the purposes of the DPDP Act, Synerdyn Private Limited acts as the Data Fiduciary that determines the purpose and means of processing your personal data. We do not issue any government registration, licence, or certificate, and we are not a government body.

2. Definitions

• Personal Data: any data about an individual who is identifiable by or in relation to such data.
• Data Principal: the individual to whom the personal data relates, which means you.
• Data Fiduciary: the entity that determines the purpose and means of processing personal data, which is IncorpX (Synerdyn Private Limited).
• Processing: any operation performed on personal data, such as collection, storage, use, sharing, or erasure.

3. Information We Collect

We collect and process the following categories of personal and business data:

• Personal Identification Information: name, email address, phone number, postal address, government identifiers you choose to share for a specific service (such as PAN or Aadhaar details), and other contact details.
• Business Information: company or proposed entity name, business activity, directorship and shareholding details, and other corporate information required for the service you request.
• Financial Data: payment information processed through secure third-party payment gateways. We do not store full card details on our servers.
• Technical and Usage Data: IP address, device and browser type, operating system, pages visited, referral source, and similar information collected automatically through cookies and similar technologies.
• Communications: records of your enquiries, messages, and correspondence with us through forms, email, phone, or chat.

4. How We Collect Your Information

• Directly from you when you complete a form, create an enquiry, make a payment, or communicate with our team.
• Automatically through cookies, analytics, and similar technologies as you use our website.
• From third parties such as our payment gateways, analytics providers, and referral partners, where you have interacted with them in connection with our services.

5. Purposes and Lawful Basis for Processing

We process your personal data for the following purposes, based on your consent and on the legitimate uses permitted under the DPDP Act:

• Service delivery: to provide the guidance, documentation support, and facilitation assistance you request, including preparing documents and, where you authorise us, submitting applications to the relevant authority on your behalf.
• Communication: to respond to your enquiries, share service updates, and send transactional messages.
• Marketing: to send promotional communications and newsletters, which you may opt out of at any time.
• Improvement and personalisation: to understand usage and improve our website and services.
• Security and fraud prevention: to protect our website, our users, and our business.
• Legal compliance: to comply with applicable laws and respond to lawful requests.

6. Consent and Withdrawal of Consent

Where we rely on your consent, you provide it when you submit your information for a stated purpose. You may withdraw your consent at any time by contacting our Grievance Officer below. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal, and it may limit our ability to provide certain services. For transactional communications relating to an active service, communications continue while the service is in progress.

7. How We Share and Disclose Your Information

We do not sell, rent, or trade your personal data. We share it only in the following circumstances:

• Government authorities: where you have engaged us to assist with a specific application or filing, the relevant information is submitted to the appropriate authority (for example, the Ministry of Corporate Affairs, the Goods and Services Tax Network, the Income Tax Department, or IP India) for that purpose, with your authorisation. The authority, not IncorpX, decides the outcome.
• Service providers and processors: trusted third parties that support website operations, payment processing, communications, and customer support, under obligations to protect your data.
• Independent professionals: where a task requires certification or representation by a licensed professional, the relevant information may be shared with an independent, duly qualified professional engaged for that purpose.
• Legal requirements: where disclosure is required by law, regulation, or a valid legal request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, to provide the services you engaged us for, and to comply with our legal, accounting, and regulatory obligations. When data is no longer required, we delete or anonymise it. You may request erasure as described in your rights below, subject to retention required by law.

9. Data Security

We implement reasonable technical and organisational security measures, including encryption in transit, access controls, and periodic reviews, to protect your data against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is fully secure, and while we work to protect your data, we cannot guarantee absolute security.

10. Your Rights as a Data Principal

Subject to applicable law, you have the right to:

• Access a summary of the personal data we process about you and the processing activities.
• Correction and completion of inaccurate or incomplete data, and updating of your data.
• Erasure of your personal data, subject to legal and contractual retention requirements.
• Grievance redressal through our Grievance Officer.
• Nominate another individual to exercise your rights in the event of death or incapacity.
• Withdraw consent and opt out of marketing communications at any time.

To exercise these rights, please contact us at info@incorpx.co.in. We may verify your identity before acting on a request.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, measure performance, and support marketing. You can control cookies through your browser settings. If you disable cookies, certain parts of our website may not function as intended.

12. Third-Party Links and Government Portals

Our website may link to third-party websites and official government portals that we do not own or control. These links are provided for convenience and information. We are not responsible for the content, privacy practices, or accuracy of those websites, and we encourage you to review their policies before sharing information with them.

13. Children's Personal Data

Our services are intended for individuals who are at least 18 years of age and have the capacity to contract. We do not knowingly collect personal data of children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

14. Storage and Transfer of Data

Your personal data is stored on servers and with service providers that may be located in or outside India. Where data is transferred, we take steps to ensure it is handled in accordance with this Privacy Policy and applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last Updated" date. We encourage you to review it periodically. Continued use of our website or services after an update constitutes acceptance of the revised policy.